⚠️ Important: This Action is Permanent
Account deletion is irreversible. Once deleted, your account, posts, profile, and all associated data cannot be recovered. Please make sure you want to proceed before submitting a request.
Request Account Deletion
To delete your Finylio account and all associated data, send us an email request. We'll verify your identity and process the deletion.
Send Deletion RequestHow It Works
Follow these simple steps to request account deletion:
Send Email Request — Click the button above or email support@finylio.com with your registered email/phone
Identity Verification — We'll send a verification code to your registered email or phone to confirm it's you
Deletion Processed — Once verified, your account and all data will be permanently deleted within 72 hours
Confirmation — You'll receive a final confirmation email once the deletion is complete
What Happens to Your Data
When you delete your Finylio account, here's exactly what happens to your information:
🗑️ Data That Will Be Permanently Deleted
| Data Type | Description | Timeline |
|---|---|---|
| Account Information | Your email, phone number, and login credentials | Within 72 hours |
| Profile Data | Name, profile photo, date of birth, gender, preferences | Within 72 hours |
| Posts & Content | All posts, images, videos, and comments you've created | Within 72 hours |
| Uploaded Media | Photos, videos, and other files you've uploaded | Within 72 hours |
| Social Connections | Your followers, following lists, and likes | Within 72 hours |
| Professional Profile | If registered as a professional: qualifications, certifications, affiliations, locations, fees | Within 72 hours |
📋 Data That May Be Retained
| Data Type | Reason | Period |
|---|---|---|
| Anonymized Analytics | Aggregated, non-identifiable usage statistics | Cannot be linked to you |
| Transaction Records | Required by financial regulations and tax laws | As required by law |
| Encrypted Backups | System backups that may include your data | Up to 30 days |
✅ Our Deletion Commitment
We delete your personal data promptly upon receiving a verified deletion request. Here's what we guarantee:
- All personal data removed from active databases within 72 hours
- No hidden data retention for marketing purposes
- Complete removal of your public profile and content
- Encrypted backups purged within 30 days
📧 Email Template
If the button above doesn't work, copy and send this email manually to support@finylio.com:
Subject: Account Deletion Request - Finylio Hi Finylio Team, I would like to request the permanent deletion of my Finylio account and all associated data. ———————————————————— ACCOUNT DETAILS ———————————————————— Registered Email: [Enter your email] Phone Number (if registered with phone): [Enter your phone] Reason for leaving (optional): ———————————————————— I understand that: ✓ This action is permanent and cannot be undone ✓ All my data including posts, profile, and media will be deleted ✓ I will not be able to recover my account Please proceed with the deletion. Thank you.
Frequently Asked Questions
How long does deletion take?
We process all deletion requests within 72 hours of identity verification. You'll receive a confirmation email once the deletion is complete.
Can I recover my account after deletion?
No. Account deletion is permanent and irreversible. Once deleted, your account and all associated data cannot be recovered. If you wish to use Finylio again, you'll need to create a new account.
What happens to my posts and content?
All your posts, comments, images, videos, and other content will be permanently deleted. Other users will no longer be able to see any content you've shared.
Will my professional profile be removed from search results?
Yes. If you registered as a professional, your profile will be completely removed from our professional directory and will no longer appear in search results.
Why do you need to verify my identity?
Identity verification protects you from unauthorized deletion requests. We'll send a verification code to your registered email or phone to confirm the request is legitimate.
Can I download my data before deleting my account?
Yes. Before requesting deletion, you can request a copy of your data by emailing support@finylio.com with the subject "Data Export Request". We'll provide your data within 30 days.
Why do you retain some data after deletion?
We only retain data when legally required (e.g., financial transaction records for tax compliance) or when it's fully anonymized and cannot be linked back to you. We never retain personal data for marketing or resale.